Contoh Surat Komplain Atau Surat Keluhan (Complain Letter) Dalam Bahasa Inggris

Post On: October 13, 2016
By: Bunga Mawar

Contoh Surat Komplain Atau Surat Keluhan (Complain Letter) Dalam Bahasa Inggris

Hi, Guys! How are you?

Hal yang akan kita lebih dalami kali ini adalah perihal surat, tentunya kalian sudah pernah melihat contoh surat, kan? Ya baik itu surat pribadi maupun surat bisnis, Sedangkan menurut sifatnya surat dibedakan menjadi 2 (Dua) yaitu surat formal (surat resmi) maupun surat informal (surat tidak resmi). Tujuan surat adalah untuk memberikan sebuah informasi yang berasal dari si pengirim dan ditujukan untuk si penerima melalui jasa pos. Ada sedikit kekurangan dari pengiriman surat, paling tidak kita harus menunggu paling cepat 1 x 24 jam untuk menerima atau mengetahui surat tersebut sampai dengan tujuannya. Kaitannya dengan pembelajaran hari ini yaitu kita akan mencoba menyajikan keluhan kepada sebuah perusahaan atau sejenisnya tentang ketidakpuasan kita akan layanannya. Keluhan itu sendiri dikenal dengan complaint, jadi pada hari ini kita akan membahas complaining letter.

Parahiangan Street 13

Lampung 27635

June 3, 2016

 

 

Manager

Pesona Cakrawala Hotel

Cakrawala Street 09

Palembang 4647

 

Subject line : Complaining

 

Dear Sir,

 

Some days ago , it was on 28TH May 2016, I and my family booked and stayed in your Pesona Cakrawala Hotel. We faced unfortunate condition . We were so panic after looking the cockroach on the floor. It did not stop about it, we looked the curtain was so dirty. When we spread curtain out, much dust on it.

 

To resolve the problem, I need to have your responsibility.

 

Sincerely

 

Fairuz A.H

Terjemah :

Berdasarkan surat diatas, mari kita mengisi beberapa pertanyaan dibawah ini:

  1. What kinds of the letter is it?
  • It is a complaint letter
  1. When was the letter written?
  • June 3, 2016
  1. Who is the sender?
  • Fairuz A.H
  1. Why diD Mr . Fairuz send the letter?
  • He complained about Pesona Cakrawala hotel’s service
  1. What were his complains?
  • There was cockroach on the floor and the tidy curtain
  1. When did he and his family stayed in the hotel?
  • on 28TH May 2016
Gadingrejo Raya Street 07

Pringsewu-Lampung

December 3rd 2015

 

Candi Mas Hotel

Tribanowati Street 56

Malang

 

Subject : Complaining

 

Dear Sir,

 

I am sorry to send you the letter, it is about my complains for your hotel. I felt disappointed because the air conditioner was broken so we were in hot but there was no you officer who came to check it or gave some solution. We had paid our rate that you want but we did not get the comfortable that we wanted.

 

Please, ,look forward my letter to solve the problem.

 

 

Sincerely

 

Marlina

Terjemah :

Answer the questions

  1. Where was the hotel located?
  • Tribanowati Street 56 Malang
  1. When did the letter written?
  • On December 3rd 2015
  1. Who is the sender?
  • Marlina
  1. What did she complain about?
  • It were about the air conditioner was broken so they were in hot but there was no the officer who came to check it or gave some solution. They had paid our rate that hotel want but they did not get the comfortable that whey wanted

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